A spokesperson for one of the health insurance companies said the now terminated employee may have conveyed the stolen information to third parties who are part of an ongoing criminal investigation.
"...the employee may have conveyed some of this information to third parties who are the subject of an ongoing criminal investigation."Many organizations utilize third parties such as call-centers and therefore it is another opportunity for sensitive customer information to be put at risk.
- Cindy Wakefield, Wellpoint spokesperson
To protect customers' personally identifiable information accessed by their third party vendors, companies can now use low-cost SaaS proactive data breach detection.
Download a white paper on patient privacy breach detection. Learn how to proactively identify unauthorized breaches of patient data privacy, even by authorized users - with no hardware and no on-site software.Sources:
(a) Three Health Insurers Notifying Patients After Learning Call-center Employee Stole Members' Social Security Numbers - PHIprivacy.net, 04/05/2013