Friday, March 28, 2014

App Support Kills 38% of IT Budget

Application support and maintenance (ASM) costs 38% of an IT budget, a 29% increase, according to a survey of 300 CIOs.

The survey also found that ASM spending is led by IT rather than business led KPIs (key performance indicators).

In most organizations ASM is led by IT, rather than business, KPIs.
Moreover, 83% of CIOs said the traditional ASM processes are inefficient. One solution to these problems is to utilize low-cost all-inclusive SaaS services such as those available for proactive identity theft detection.
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(a) App support kills off 38 percent of IT budget for top firms -, 03/26/2014

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