Wednesday, June 18, 2014

Mobile Telco Contractors Stole Customer Data

An employee of a contractor to a mobile telecommunications company inappropriately accessed customer information, including dates of birth and Social Security numbers.

The telco believes the customers' personally identifiable information (PII) was used to "unlock" phones so that the devices could be activated with other telco providers.

"...employees of one of our service providers violated privacy and security by accessing your account...your social security number and possibly date of birth were viewed... ."
- Mobile telco notification to subscribers
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The notification letter states the insider data thefts occurred between April 9-21, 2014 but it is unclear how they were detected. Organizations seeking to proactively detect privacy data breaches and identity theft, even by authorized users, can utilize low-cost on-demand SaaS analytics services.
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Sources:
(a) AT&T Warns Customers About Data Breach - www.ThreatPost.com, 06/17/2014

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