During 2013 and 2014 the telco's call center employees stole PII and trafficked it to unauthorized third parties to unlock mobile phones.
"The commission will exercise its full authority against companies that fail to safeguard the personal information of their customers."It is unclear how the ID thefts were discovered or why they occurred for such a long time period. Organizations seeking to proactively detect identity thefts and data privacy breaches can utilize low-cost on-demand SaaS analytics services.
- FCC Chairman Tom Wheeler
Learn how to proactively detect identity theft and unauthorized breaches of data privacy, even by authorized users - with no hardware and no on-site software.Sources:
(a) Insider Breach Costs AT&T $25 Million - www.BankInfoSecurity.com, 04/08/2015