Tuesday, October 6, 2015

Telecom Employee Stole Customer Data

A telecom office employee has been fired for stealing customer data and sharing it with a third party. The third party used the stolen data against one of the telecom's customers.

The now former employee worked in the customer experience department and had access to the firm's customer relationship management system. The worker violated her employment contract and the employee code of conduct, according to the telecom's senior public relations person.

"Our ex-employee gave her friend ...that list and then this gentleman used it against our customer."
- Company spokesperson
This seems to be another case where a third party, rather than the those holding the confidential data, discovered the data theft. Organizations seeking to detect data theft, even when an insider only steals once, can utilize activity analytics.
Learn how to proactively detect identity theft and unauthorized breaches of data privacy, even by authorized users - with no hardware and no on-site software.
Sources:
(a) Ooredoo data breach brings legal action - www.MMTimes.com, 09/03/2015

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